We begin processing orders shortly after they are placed to ensure timely delivery. If you need to make changes, please contact us within 12 hours of ordering, and we’ll do our best to assist you. After this window, modifications or cancellations may not be possible.

Once your order is confirmed, you’ll receive an email with a tracking link. You can use this link to monitor your order’s progress until it reaches you.

We accept all major credit/debit cards, UPI, net banking, and digital wallet payments. Our checkout process is fully secure for your peace of mind.

We're offering Cash on Delivery at most pin-codes for orders up to ₹6,000.

We ship orders Monday to Saturday only excluding National Holidays. We ship your orders within 2-3 working days of receiving your order, so you can expect your shipment to arrive within 5-7 days of placing your order. However, remote areas and unexpected weather conditions may affect your order time.

Unfortunately, we are unable to update the shipping address once an order has been dispatched. Please double-check your details before completing your purchase.

Tracking updates may take 24-48 hours to reflect after dispatch. If you notice delaysbeyond this timeframe, please reach out to us at support@controlledchaos.in and we’ll assist you

We strive to maintain high product quality, and each item is carefully inspected before dispatch. As a policy, we do not accept returns.

If you receive a defective or damaged item, please email us at support@controlledchaos.in with clear pictures of the issue within 24 hours of delivery. Once we verify the concern, we will offer a store credit for a validity of 6 months.

Yes, we’re happy to offer a size exchange if the requested size is available in stock and the request is made within 24 hours of delivery. If the size you need is unavailable, we can provide store credit. Please reach out to us at the earliest, and we’ll be glad to assist you.

If your package is marked as delivered but has not been received, please check with your neighbors or the local courier office. If the issue persists, contact us, and we will investigate further.