At Controlled Chaos, we are committed to delivering high-quality products and ensuring a seamless shopping experience. To maintain our standards, we do not accept returns or offer refunds.
Each order is carefully inspected before shipping to meet our quality standards. However, if you receive a product with a verifiable defect or damage, we will be happy to assist you. In such cases, we can provide store credit, valid for six months, instead of a replacement or refund.
To initiate the process, please:
- Contact us at support@controlledchaos.in within 24 hours of delivery.
- Provide clear photos of the issue for verification via email.
Once the concern is reviewed and confirmed, we will issue store credit that you can use for a future purchase. We appreciate your understanding and encourage you to reach out to us with any questions or concerns.
Refunds
As part of our policy, we do not offer refunds.
We appreciate your understanding and support. If you have any questions or need assistance, please feel free to reach out—we’re always happy to help!